Accessibility Statement

At Unified Pets, we are committed to providing a fully accessible experience for all users, including those with disabilities. We adhere to the Web Content Accessibility Guidelines v 2.0 AA (WCAG 2.0 Level AA) and strive to continuously improve the accessibility and usability of our website.

If you require any assistance accessing our website or have any suggestions for improving its accessibility, please email us at compliance@unifiedpets.com. We will make every reasonable effort to accommodate your needs.

Web Standards

Our website is designed to be compatible with the last two versions of major browsers including Chrome, Firefox, and Safari, as well as assistive technologies such as NVDA, JAWS, VoiceOver, and TalkBack screen readers. Please note that Unified Pets may not display optimally in Internet Explorer 10 or older browsers.

We have adopted and shall make every reasonable effort for Unified Pets to conform to the Web Content Accessibility Guidelines (“WCAG”) 2.1 Level AA to improve accessibility and user experience. WCAG is published by the World Wide Web Consortium (“W3C”), Web Accessibility Initiative (“WAI”), available at www.w3.org/TR/WCAG/. The Web Content Accessibility Guidelines are technical standards to improve digital accessibility.

Agreement to Arbitrate

By using or accessing this website, you agree to the following Agreement to Arbitrate.

If you have any claims concerning the accessibility of this website under the Americans with Disabilities Act or other local, state, or federal law concerning access for those with disabilities, you agree that your only remedy is arbitration as described below.

Every claim under the Americans with Disabilities Act or any other federal, state, or municipal law governing the accessibility of websites or mobile applications by those with disabilities that arises from or relates to the use of or access to this website or mobile application shall be subject to mandatory arbitration as provided herein.

By using or accessing this website or mobile application, you agree to waive any judicial remedy and any right to trial by jury, including the right to participate in a class-action lawsuit. You also agree that the procedures described below are the exclusive remedy for claims covered by this Agreement and for disputes concerning the application, interpretation of, and scope of this Agreement. We, the Owners and Operators of this website, also agree to this waiver and the exclusive remedy provided herein.

As used in this Agreement:

  • “Owner” or “Operator” means Unified Pets and all of its affiliates.
  • “Website” means the website located at unifiedpets.com, including all linked web pages operated or under the control of Owner and Operator.
  • “You” means any person who uses or accesses the Website.
  • “Claimant” means any person asserting a claim within the scope of this Agreement.
  • “Party” means any one of You, the Owner or the Operator.
  • “Parties” means any two or more of You, the Owner and the Operator.

If you believe that you have a claim or potential claim related to the accessibility of Unified Pets website, please notify us in writing at compliance@unifiedpets.com with a detailed description of the claim and the events or conditions that gave rise to it. We will make every effort to resolve the dispute through mediation administered by the American Arbitration Association (“AAA”) under its Commercial Mediation Procedures before resorting to arbitration.

Any unresolved controversy or claim arising out of or relating to the use or access of the website will be settled by arbitration administered by the AAA in accordance with its Commercial Arbitration Rules, subject to the limitations and conditions described below. The award

rendered by the arbitrator may be entered in any court having jurisdiction. Unified Pets will pay any required mediation fees (excluding attorney’s fees). Each party will be responsible for their own arbitration fees (including attorney fees).